GETA.ai, a pioneering leader in AI-powered customer engagement solutions, proudly unveiled its groundbreaking Multilingual AI Virtual Assistant at the inauguration of the Symbiosis Artificial Intelligence Institute (SAII), Symbiosis International (Deemed University).
This marks a significant milestone for GETA.ai as it brings its cutting-edge technology to the higher education ecosystem. Developed under the leadership of Mr. Shubham Puranik, CEO & Chief Product Officer of GETA.ai and proud Symbiosis alumnus, the Virtual Assistant has been designed as a 24/7 multilingual support system to transform student, parent, and faculty engagement.
What sets the GETA Virtual Assistant apart is its ability to communicate seamlessly in five global languages: English, Hindi, Marathi, Arabic, and French. This makes it accessible to both domestic and international communities. GETA has deployed this multilingual voice agent for the Symbiosis Artificial Intelligence Institute. Beyond language inclusivity, the Assistant is equipped to:
GETA.ai offers an all-in-one no-code platform that empowers businesses and institutions to build AI-powered virtual assistants, chatbots, and automation workflows without technical complexity. Its multichannel capabilities—spanning WhatsApp, SMS, email, live chat, and websites—ensure seamless engagement across platforms. GETA.ai enables organisations to resolve queries, generate leads, and personalise communication at scale.
The SAII Virtual Assistant by GETA.ai also resolves admissions, program, and service queries round the clock, routes complex questions to human teams with transcripts, and safeguards data with strict access controls. With over 5 million queries resolved, 1 million unique users engaged, and 250,000 man-hours saved, GETA.ai is redefining how industries from education to healthcare to retail drive smarter, inclusive, and transformative user experiences.
Unveiled in the presence of the Hon’ble Chief Minister of Maharashtra, Shri Devendra Fadnavis, along with Dr. S. B. Mujumdar, Founder & President of Symbiosis and Chancellor, SIU; Dr. Vidya Yeravdekar, Pro-Chancellor, SIU; and Dr. Loveleen Gaur, Director, SAII, the GETA Virtual Assistant was lauded as a model of responsible and inclusive AI in education.
Speaking about the bot, Shubham Puranik said, “As an alumnus of Symbiosis International (Deemed University), it fills me with immense pride to give back to the institution that shaped my journey by introducing the GETA Virtual Assistant. This milestone reflects our commitment to creating AI-driven solutions that are inclusive, scalable, and transformative for education worldwide.”
The launch of the bot developed by GETA.ai at Symbiosis not only demonstrates the power of alumni-driven innovation but also underscores GETA.ai’s mission to create intelligent, ethical, and user-centric AI solutions. By addressing the evolving needs of students and educators, GETA.ai is setting new benchmarks for how Artificial Intelligence can reshape engagement and accessibility in global education.
With this achievement, GETA.ai strengthens its position as a frontrunner in building AI solutions that merge personalisation, automation, and inclusivity, reaffirming its vision of making intelligent technology accessible to all.
